Home | News | Online Connections | MyAnswers



MyAnswers

FAQ

Conditions of
use

 


MyAnswers
Currently not a client of Online Connections
I now offer a 12 month subscription option which is equivalent to half an hour of consulting.
The 12 month subscription includes 10 free MyAnswers solutions.
You can request a solution and subscribe using the link for the solution.

MyAnswers is a valuable service provided to clients of Online Connections. Clients can save a considerable amount of money and time by solving their own problems with a small amount of assistance.

As I solve problems for clients I regularly document solutions. Clients are welcome to request solutions and decide how much they wish to pay for a solution when the solutions assists them.

For example: I recently removed malware from a client's machine which affected their ability to log onto to Commonwealth Bank's Netbank service. Solving the problem required investigating a number of techniques including quite time consuming scans of the computer. If another client has the same problem I am happy to assist the client by removing the malware for them. The time involved is estimated to be around 1.5 hours plus travel time. Alternately clients are welcome to request the solution and fix the problem themselves.

I don't know of a single computer consultant or support organisation that will publish their solutions for the benefit of their clients. As a consultant what we know is how we make money. My aim is to reduce the cost to each individual client by assisting multiple clients with a single documented solution.

If you have a problem chances are another client has experienced the same problem. Check MyAnswers for your problem and if you find a solution exists, request the solution and I'll send it to you. If the solution fixes your problem then make a payment of $9.90 and if the solution doesn't fix your problem no payment is required.

Even though some problems have taken hours or even days to solve, the solutions are made available to you for the same low cost.

SEARCH

Use the search field at the top of each page to search for solutions to fix your problem.

RECENT SOLUTIONS

Read about the latest problems or requests from people. You may find their issues are the same issues you have or you may find a new approach which assists you in your business.

SOLUTIONS BY CATEGORY

MyAnswers solutions are also grouped for those who wish to simply browse. Checking out the categories can provide some great gems to get more out of your computer facilities.

The following sections are no longer active but kept for reference.

 

 

 

 

NOTE:

- The Length column is provided to give the number of characters in the solution.

- The Select column shows our reference number for the solution and is also the link you click on to request the solution.

- You accept that MyAnswers is a Do-It-Yourself service. I am sharing what I found out in a specific situation. There is no way for me to have considered other variables which may occur in your situation. By using this service you accept that all solutions therefore must be treated as generic and you take full responsibility for any action you take based on the information provided. If in doubt, then give me a call and I'll attend to your problem. Please read the conditions of use.

Didn't receive your response immediately?

Don't worry, this is by design. My database is stored offline because the database contains tens of thousands of dollars worth of investment in time and as we all know, there are some very talented hackers that can get into almost anything online. I review all requests and dispatch the solution as soon as practical during normal business hours.

PLEASE NOTE: Whilst I regularly dispatch solutions day or night, the core hours for despatching solutions is during business hours, Monday to Friday, Australian Eastern Standard time.

 

Copyright © 2002-2013 – Online Connections
A JustLocal™ friend